Growix ("we," "us," or "our") operates the website growix.xyz (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or subscribe to our email marketing, cold outreach, and AI automation services. Please read this policy carefully. If you disagree with its terms, please discontinue use of the Site.
1. Information We Collect
1.1 Information You Provide Directly
We collect information you voluntarily provide when you:
- Subscribe to our email newsletter or marketing communications
- Fill out a contact or inquiry form
- Purchase or inquire about our services
- Communicate with us via email or other channels
This may include your name, email address, company name, job title, and any other information you choose to provide.
1.2 Information Collected Automatically
When you visit the Site, we may automatically collect certain technical information, including:
- IP address and approximate geographic location
- Browser type and version
- Operating system
- Pages visited and time spent on each page
- Referring URLs and exit pages
- Device identifiers
1.3 Email Engagement Data
For subscribers to our email communications, we collect data on email opens, link clicks, and unsubscribe actions. This data is used solely to improve the relevance and quality of our communications.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To send you email newsletters, marketing tips, and updates about email marketing, cold outreach, deliverability, AI automation, and agentic AI services
- To respond to your inquiries and provide customer support
- To process service requests and manage your account
- To improve and personalize your experience on the Site
- To analyze usage trends and optimize our content and services
- To comply with legal obligations and enforce our Terms of Service
- To detect and prevent fraud or abuse
3. Legal Basis for Processing (GDPR)
If you are located in the European Economic Area (EEA), we process your personal data under the following legal bases:
- Consent: When you subscribe to our emails or submit a contact form, you consent to our processing of your data for those purposes.
- Legitimate Interests: We may process data to improve our services, prevent fraud, and conduct analytics, where our interests are not overridden by your rights.
- Legal Obligation: We may process data to comply with applicable laws and regulations.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on the Site. Cookies are small data files stored on your device.
4.1 Types of Cookies We Use
- Essential Cookies: Required for the Site to function properly. These cannot be disabled.
- Analytics Cookies: Help us understand how visitors interact with the Site (e.g., Google Analytics).
- Marketing Cookies: Used to track the effectiveness of our marketing campaigns and deliver relevant content.
You can control cookie preferences through your browser settings. Note that disabling certain cookies may affect Site functionality.
5. Third-Party Integrations and Data Sharing
We do not sell your personal data. We may share your information with trusted third parties in the following circumstances:
- Email Service Providers: We use third-party platforms (such as email sending services) to deliver our newsletters and communications. These providers process your email address on our behalf under data processing agreements.
- Analytics Providers: We use analytics tools to understand Site usage. These providers may set cookies and collect anonymized data.
- CRM and Marketing Tools: We may use CRM platforms to manage subscriber and customer relationships.
- Legal Requirements: We may disclose your information if required by law, court order, or governmental authority.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.
All third-party service providers are contractually obligated to handle your data securely and only for the purposes we specify.
6. Email Marketing and CAN-SPAM Compliance
Our email communications comply with the CAN-SPAM Act. Specifically:
- We never use deceptive subject lines or sender information
- Every commercial email includes a clear and functional unsubscribe mechanism
- We honor unsubscribe requests promptly (within 10 business days)
- Our physical mailing address is included in all commercial emails
7. GDPR Rights for EEA Residents
If you are located in the EEA, you have the following rights regarding your personal data:
- Right of Access: Request a copy of the personal data we hold about you.
- Right to Rectification: Request correction of inaccurate or incomplete data.
- Right to Erasure: Request deletion of your personal data ("right to be forgotten").
- Right to Restrict Processing: Request that we limit how we use your data.
- Right to Data Portability: Receive your data in a structured, machine-readable format.
- Right to Object: Object to processing based on legitimate interests or for direct marketing.
- Right to Withdraw Consent: Withdraw consent at any time without affecting prior processing.
To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.
8. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Email subscriber data is retained until you unsubscribe or request deletion. Contact form submissions are retained for up to 2 years for business purposes.
9. Data Security
We implement industry-standard technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
10. Children's Privacy
Our Site and services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such data, please contact us immediately at [email protected].
11. Links to Third-Party Sites
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by updating the "Last updated" date at the top of this page. Continued use of the Site after changes constitutes acceptance of the updated policy.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us: